FAQ
ORDERS AND SHIPPING
Can I cancel/amend my order once it’s been placed?
Orders cannot be cancelled or amended once placed unless otherwise in accordance with the Terms and Conditions. Please ensure that you verify your information, item(s) and respective quantities before placing an order.
What is your order processing time?
Our order processing time is 1-3 business days.
You will receive an email to confirm when your order has been shipped and provided with a tracking number.
Do you ship internationally?
We ship worldwide. You will be able to choose this option at checkout. Please ensure you enter the correct delivery information before you place an order. We do not ship to Ukraine and Russia at this time.
You may be subject to customs duties, taxes or fees on your package in your country. Please note that Aimée Swim is not responsible nor liable for any of these fees and we are not responsible for any holding delay by customs of your package.
If you have any questions send us a message on our contact us page or send us an email on support@aimeeswim.com
Where do you deliver in Seychelles?
We deliver to Mahe, Praslin and La Digue. Please ensure that you select the correct region and shipping rate at checkout.
If you would like delivery to other islands, please send us an email or message with your request.
What are the shipping times?
All international orders are sent via international tracked and signed mail. Once your orders has been shipped, the estimated shipping time to arrive at your address is up to 14 business days. You can track your order with the tracking number and link provided in the shipping confirmation email.
RETURNS AND EXCHANGES
Can I return or exchange an item?
Please refer to our returns and exchanges policy for further information.
SWIMWEAR CARE
Instructions
We recommend you wash your swimwear as soon as you get home or to your hotel after a fun day in the sun!
- Hand wash separately in cold water using a gentle detergent.
- Avoid harsh detergents, fabric softeners, or bleach.
- Air dry in shade and avoid direct sunlight.
- Do not leave swimwear soaked in chlorine water or seawater overnight.
- Do not store damp swimwear in a bag overnight.
- Thoroughly rinse metal hardware to remove any excess seawater or chlorine.
- Rotate between pieces so they stay flawless for all your island-hopping adventures (and, of course, an excuse to stock up on more swimwear!
Follow our care instructions to keep your swimwear looking great and lasting through countless sun-soaked adventures!